Technical Support Associate

CONVERGYS India
0-5 Yrs
Gurgaon
Not Disclosed By Recruiter
Any Graduate
Troubleshooting, tech support

Posted By : Ashish Garg, 10/07/2016

CONVERGYS India Services Pvt Ltd

Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day.

Job Description

  • Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
  • Troubleshoot customer issues related to internet broadband, DTH, modem, router, mobile handset etc.
  • Good command over english both written and verbal.

If interested kindly mail your cv on parul.grover@convergys.com or contact to Parul Grover on +91-8860634828.

Industry :

BPO and ITES

Job Function :

Technical Support Associate

Employment Type :

Full Time

Other Skills :

Troubleshooting, tech support

Company Name :

CONVERGYS India

Company Address :

Gurgaon

Click here to see Contact Details

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