We provide opportunities, for you to create a global niche and march ahead to seize the crown of glory. Your crowning glory is our pride that paves way for our scintillating success in the global market.
The main duties Technical Support are as follows:
- Support hardware/software issues on Desktops and Laptops by email/ Phone/ Remote desktop for US/ UK clients
- Identify and contribute to projects to improve product support, customer satisfaction and team efficiency
- Good analytical and logical troubleshooting skills
- Elevate / Escalate calls/customer issues in a timely manner
- Work under limited supervision
- Candidate must be willing to provide 24/7 voice, voice support
- Should be an A+ with some server side experience
- Spoken English should be second to none
Send your resume at email@example.com with cover Letter as message body.