Technical Support Associate

IBM
0-2 Yrs
Gurgaon
Not Disclosed By Recruiter
Any Graduate/Any Postgraduate
Technical Support, tech support, technical support executive, technical support engineer, helpdesk

Posted By : Awadhesh Kumar, 12/14/2014

Job Description

Walkin for IBM India Pvt Ltd. - Technical Support Associate – Gurgaon (15th December from 11 AM)

Job Description

  • Providing Voice Support to IBM Internal End Users and External *Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
  • Remote Infrastructure support delivery
  • Resolve routine customer problem

Shift Required:

Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported

Interview Date:  15th Dec 14

Interview Time: 11AM to 4PM

Venue Details: IBM India Pvt. Ltd,

Unitech Cyber Park, Tower B, 11th Floor

Sector 39, Gurgaon

Create your profile on GOM: GURGAON - GTS-0703160& Noida GTS-0701306

https://jobs3.netmedia1.com/cp/faces/job_search

MANDATORY DOCUMENTS required at the time of interview:

  • Updated Resume
  • Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
  • Pl call us if any queries at 0124-4817411 (Monday to Friday between 12-5pm), The Help line contact person will be "Vidhika Shiwal", also email us at rqueries@in.ibm.com

Skills Required:

  • Understanding of Operating Systems
  • Browser Support - Internet Explorer/Google Chrome etc
  • Strong computer knowledge and trooubleshooting skills
  • Excellent oral and written communication skills
  • Excellent Customer Service Orientation
  • Neutral accent

Shift Required:

Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported

Eligibility Criteria :

  • Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
  • English :Fluent

Industry :

BPO/ITES

Job Function :

Technical Support Associate

Employment Type :

Full Time

Other Skills :

Technical Support, tech support, technical support executive, technical support engineer, helpdesk

Recruiter Details

Company Name :

IBM

Company Description :

Walkin for IBM India Pvt Ltd. - Technical Support Associate – Gurgaon (15th December from 11 AM)

Job Description

  • Providing Voice Support to IBM Internal End Users and External *Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
  • Remote Infrastructure support delivery
  • Resolve routine customer problem

Shift Required:

Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported

Interview Date:  15th Dec 14

Interview Time: 11AM to 4PM

Venue Details: IBM India Pvt. Ltd,

Unitech Cyber Park, Tower B, 11th Floor

Sector 39, Gurgaon

Create your profile on GOM: GURGAON - GTS-0703160& Noida GTS-0701306

https://jobs3.netmedia1.com/cp/faces/job_search

MANDATORY DOCUMENTS required at the time of interview:

  • Updated Resume
  • Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
  • Pl call us if any queries at 0124-4817411 (Monday to Friday between 12-5pm), The Help line contact person will be "Vidhika Shiwal", also email us at rqueries@in.ibm.com

Skills Required:

  • Understanding of Operating Systems
  • Browser Support - Internet Explorer/Google Chrome etc
  • Strong computer knowledge and trooubleshooting skills
  • Excellent oral and written communication skills
  • Excellent Customer Service Orientation
  • Neutral accent

Shift Required:

Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported

Eligibility Criteria :

  • Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
  • English :Fluent

Contact Person :

Awadhesh Kumar

Contact Email ID:

8287608512

Similar Jobs