CONVERGYS India Services Pvt Ltd
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day.
- Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
- Troubleshoot customer issues related to internet broadband, DTH, modem, router, mobile handset etc.
- Good command over english both written and verbal.
If interested kindly mail your cv on firstname.lastname@example.org or contact to Parul Grover on +91-8860634828.