Application Support Specialist

PI Softek
3-6 Yrs
Not Disclosed By Recruiter
Any Graduate/Any Postgraduate
Able to write /Run Sql query

Posted By : Rashmi, 12/19/2014

Job Description

PISOFTEK LTD is a global software services company providing custom technology solutions. Combining proven expertise in technology, and an understanding of emerging business domains, we deliver a range of services that include e-business solutions, strategic consulting, maintenance, and product development. Our aim is to offer rapid delivery of innovative, business applications with emphasis on high quality and cost-effectiveness. At each stage of the development process our emphasis is to deliver quality and rich user experience.

We have an opening in our Company for Application Support Specialist

Job Responsibilities:

  • Respond to incidents raised by calls, email, Instant Message or through dedicated customer support portal in English.
  • Investigate new or existing incidents by replicating the issue in house and discussing with peers.
  • Technically support Companies global customers.
  • Directly communicate with end customer to resolve all incidents within the allocated SLA
  • Working closely with sustained engineering to help resolve incidents in a timely fashion.
  • Case handling and Quality Assurance.

Knowledge of the following technologies:

  • Knowledge of SQL.
  • Able to write /Run Sql query.

Qualifications & Experience:

  • 3 + years plus Application / Technical Support experience, supporting applications based on Microsoft platform
  • A good understanding of support environments and SLAs.
  • 24x7x365 shift

If interested, kindly mail me your updated CV with following details: (

  • Current ctc
  • Expected ctc
  • Notice Period
  • Current Location?
  • Exp. in Application support/ Technical support?
  • Do you have SQL understanding( Sql Query)?
  • Are you good in HTML?
  • Are you ok with night shifts?
  • Rate your communication out of 10?
  • Right time to contact you ( 10 AM-6 PM)?

Industry :

IT-Software/Software Services

Job Function :

Application Support Specialist

Employment Type :

Full Time

Other Skills :

Able to write /Run Sql query

Recruiter Details

Company Name :

PI Softek

Company Address :

Noida 62

Click here to see Contact Details

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