Technical Support Specialist

SOTI INDIA
2-6 Yrs
Gurgaon
Not Disclosed By Recruiter
Any Graduate
IOS, Android, Technical Support, Customer Care, Active Directory, Microsoft Server, MDM

Posted By : HR, 12/22/2016

SOTI India Pvt Ltd

SOTI is a proven product innovator and EMM Industry leader. Over 17,000 customers across 170 countries rely on SOTI for their EMM needs. We have strong partnerships with hardware manufacturers, providing support for new mobile devices and operating systems well before the competition.

Job Description

  • Provide telephone and email based post-sales technical support for our software products.
  • Installation, Configuration and Management of MDM tool.
  • Software Distribution, Data Encryption, Corporate email configuration on mobile devices like iPhone, iPad, Android, WIN Mobile etc.
  • Manage, support, troubleshoot and optimize mobile solution.

Job Requirement

  • Candidate should have 2-6 years of relevant experience.
  • Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/Airwatch/SOTI is preferred.
  • Should have hands-on experience with iOS and Android devices is required.
  • Knowledge of Logs Debugging would be an added advantage.
  • Should have working experience with Exchange and WIN Server.
  • Experience with Microsoft Server Technologies (LDAP, ActiveSync, ISA/TMG)
  • Good verbal and written English communication skills.

If interested kindly mail your cv on jessica.rongmei@soti.net

Industry :

IT-Software and Software Services

Job Function :

Technical Support Specialist

Employment Type :

Full Time

Other Skills :

IOS, Android, Technical Support, Customer Care, Active Directory, Microsoft Server, MDM

Company Name :

SOTI INDIA

Company Address :

Gurgaon

Click here to see Contact Details

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