CONVERGYS India Services Pvt Ltd
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, echnology, financial services, and government.
- Clarify customer requirements. probe for and confirm understanding of requirements or problem.
- Support customers across telecommunication, Financial Services, Healthcare and Technology vertical.
- Troubleshoot customer issues related to enterprise/ exchange server & cloud computing/ Desktop Troubleshooting.
- Excellent verbal and written English communication skills are most important for the role.
- Must have minimum 25 WPM Typing Speed.
- BE with BPO experience only.
Job Location: Thane, Navi Mumbai, Pune.
For telephonic interview or to inquire, please contact to Manoj Kumar at 8860634840 or send resume on firstname.lastname@example.org